How to reopen a closed referral?
Closed referrals with a status of "Successful Transaction" can be re-opened. Just go to the referral and click on "Re-Open."
This will revert the status of the referral back to "Active". With this feature, users can perform corrections on incorrect transaction/commission/referral fee values, or just rollback the status in case the transaction was not actually completed.
Please note that this action can only be performed by the receiving party as long as the sending party has not yet marked the payment as received.